

The user account settings are stored in the Active Directory on Server 1. All 3 user accounts have the same settings, but this problem only occurs with User3.

As soon as the user clicks OK, the Logon Timer Expired message appears. Select the ICA-TCP listener, and click the Edit option. As soon as User3 starts a remote session to Server 2, the Idle Timer Expired message appears. Complete the following steps:Ĭlick the Start menu, select All Programs Citrix > Administrative Tools > Citrix > Administration Tools > ICA Listener Configuration. Configure the time period a session can stay in a disconnected state.Click OK twice, Next and Create to save the policy. Click the Add button then type the name of the worker group from Step 1. "Choose when to apply the settings using filters" screen appears under categories select All Filters then highlight the Worker Group and click Add to add the worker group that contains the servers configured in Step 1. Click Add in S erver idle timer interval, and configure the preferred timeout value in milliseconds (60,000 milliseconds = 1 minute). On the Settings tab, under the ICA section, highlight Server Limits. (Skip this step if a worker group exists with all of the needed servers).Ĭlick the Policies node in the console and select the Computer tab and create a new Computer policy or edit an existing Computer policy.

Open Citrix AppCenter Console, Expand XenApp node, Farm name, Right click and select Worker Groups and select Create Worker Groupoption containing all the servers that need the preferred setting applied.
